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Business
IT Consulting Services
System
Administration
iTechPro provides clients with
expert and responsive system administration. We will
support and maintain servers, workstations, and network
infrastructure such as routers, switches and ISP equipment.
We will also support and configure software that enables and
protects the network environment such as server operating
systems, email server software, antivirus/antispyware
software, backup software, firewalls, etc.
Typical System
Administration Tasks:
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Manage Windows Servers, Exchange Server,
Small
Business Server, etc. |
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Configure security groups and resource permissions
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Manage client machines
and reconfigure as needed |
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Configure new
resources (new workstations, tablets, printers, etc.)
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Ensure network resources and shared printer availability
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Configure or reconfigure routers, switches and other
network infrastructure components. |
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Monitor
antivirus/antispyware software and make
configuration adjustments as needed |
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Monitor
antispam software and make configuration adjustments
as needed |
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Monitor
backup software and make configuration adjustments
as needed |
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Monitor
hardware and software firewalls and make
configuration adjustments as needed |
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Perform software
upgrades and updates as needed. For example:
Windows, Office, Adobe products, Java, antivirus
software, antispyware software, backup software,
antispam software, web browser software, etc. |
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General server maintenance
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Monitor
Disk Space |
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Monitor CPU Usage
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Monitor Memory Usage
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Monitor Event Logs
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Help Desk activities (Diagnose and resolve hardware and
Microsoft software issues for end users) |
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Work with ISP’s and other third party service providers to
ensure maximum uptime for all connections such as Internet
access, web site, FTP and mail services, remote access, etc.
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Provided remote support & administration as
needed. |
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