SMB IT Support Services
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SMB
IT Support Services
Software Support
Services
Operating System Installation, Re-Installation and
Upgrades
Application Installation and Upgrades
Software Configuration
Software Troubleshooting
Virus and Spyware Remediation
More about
Software Support Services...
Hardware Support
Services
Diagnostics
Part Provisioning and Repairs
Upgrades
Peripheral device installation and configuration
(Printers, Scanners, All-in-One devices, etc.)
More about
Hardware Support Services...
Security Patch
Management Services
Almost
every month Microsoft patches numerous vulnerabilities in
Windows and Office, Adobe releases new versions of Flash,
Acrobat and Reader, Oracle releases a new version of JAVA
and Apple has new versions of iTunes, QuickTime and Safari.
Why does this matter? Because those who wish to attack
your computer and network will do so through security
vulnerabilities in all of these software titles. So,
leaving them unpatched or continuing to use the old version
is asking for trouble. Big trouble. In addition
to Microsoft updates, iTechPro tracks and updates over
100 common
third party Windows apps to ensure the maximum
security of your systems.
More about
Security Patch Management...
Smartphone &
Tablet Support Services
Email Configuration
App install and configuration
Security configuration
Data Sync configuration
More about Smartphone & Tablet
Support...
Data Backup /
Transfer Services
iTechPro will backup data to a compatible device
(CD, DVD, NAS, Hard Drive, another PC, etc.) and/or move that data from one computer to another.
Usability of the data is dependent on the operating system
and software installed on the destination computer and thus
may not be accessible on the new computer. iTechPro does not
move programs such as Microsoft Word - only the data created
by Word - i.e. the Word documents are moved.
More
about Data Backup / Transfer Services...
Remote Support
Services
iTechPro can remotely control
your computer over the internet so that we don't even have
to come to your location!
More about Remote Support
Services...
Support Delivery
Options
iTechPro has several
methods through which we provide support services.
More about Support Delivery
Options...
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