Desktop
Support
iTechPro provides clients with
Help Desk Support for end users as well as hardware and
software troubleshooting and repair for end users. Of
course, we support more than just desktops... we also
support laptops, tablets, mobile phones and Apple computers,
tablets and phones.
On-Site Support
An iTechPro technician will be deployed to your home or office to
diagnose and resolve issues related to network
infrastructure as well as hardware and software issues.
Phone Support
An iTechPro technician will communicate with onsite people to
assist them in
diagnosing and resolving issues related to
network infrastructure as well as hardware and software
issues.
Remote Control
Support
An iTechPro technician will communicate
with onsite people to assist them in initiating a remote
control session whereby iTechPro staff will take control of the
computer having a problem. iTechPro staff will then
diagnose and resolve any issues related to network
infrastructure as well as hardware and software issues.
This service requires that the computer
with the problem is still able to connect to the internet.
Click
here to go to the Remote Support Login page.
