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IT Consulting Services for Business
& Residential Computer Repair & Support


9 LeClair Street
 

North Reading, MA  
(978) 423-2000  
  
  

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Residential Services

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 Residential Services

Service Fees & Pricing Model

On-Site Visit
$99.99 - This is the minimum fee to come to your location. The service includes a diagnostic to determine the cause of the problem, recommend a solution and provide an estimate for repairs.  If a repair is not what you require, the On-Site Visit can be used as a consultation regarding improvements, upgrades and additions to enhance the capabilities of your current technology. 

Our pricing structure is tier-based, and is focused on providing services at the best possible price we can give to you. If the service you need is not listed below, please ask one of our Pros which Tier the service you need will fall under.

All service calls consist first of a Base Tier Service, usually an On-Site Visit.  Then, depending on your needs, additional services may be required. These Add-On Tier Services are the same as the Base Services in terms of the work iTechPro will perform, however, they are significantly discounted since you already have a Base Service as part of your service call. So, if you had two computers that each needed a diagnostic, you would pay for a Base Tier 1 (On-Site Visit) but the second computer's diagnostic would only be charged for an Add-On Tier 2 service which is also a diagnostic but at a lower price than the Base Tier 1 (On-Site Visit) price.

Base Tier 1 (On-Site Visit) - $99.99
 
• Diagnostic
  • Hardware/Add-On External Device Install
  • Software Install
  • ISP Setup
  • Computer Optimization
  • Quick Fix

Base Tier 2 - $129.99
  • Networking Service
  • Computer System Setup
  • Sling Box Setup
  • Game Console Setup
  • TV Setup
(<=40” and wall mounting is not included)
  • DVD/Blu-ray Setup
  • DVR Setup
(TiVo)

Base Tier 3 - $169.99
  • Operating System Service
  • Data Back Up / Transfer
(per 20GB)

Base Tier 4 - $199.99
  • Advanced System Repair
(Malware removal, etc.)

Add-On Tier 1 - $29.99
  • Hardware/Add-On External Device Install
  • Software Install
  • ISP Setup
  • Computer Optimization
  • Additional Network Device
(excluding Sling Box)

Add-On Tier 2 - $49.99
  • Diagnostic
  • Quick Fix
  • Computer System Setup
  • Sling Box Setup
  • Game Console Setup
  • TV Setup
(<=40” and wall mounting is not included)
  • Blu-ray Setup
  • DVR Setup
(TiVo)


Add-On Tier 3 - $99.99
  • Operating System Service
  • Data Backup / Transfer
(per 20GB)

Add-On Tier 4 - $129.99
  • Advanced System Repair
(Malware removal, etc.)