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IT Consulting Services for Business
& Residential Computer Repair & Support


9 LeClair Street
 

North Reading, MA  
(978) 423-2000  
  
  

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Residential Services

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 Residential Services

Call 978-276-9797 to schedule a Pro to visit your location to address all your tech needs... From computer repair, computer setup and computer networking to data backups and transfers, hardware and software installs and general tech troubleshooting... iTechPro will take care of all your technology needs.

Appointments are currently being taken Monday through Friday, 8am to 4pm.  If you need a time outside these standard hours we will make every effort to accommodate your needs so please call and let us know when you need us. 

On-Site Service
All On-Site Visits carry a minimum charge of $99.99. The service includes a diagnostic to determine the cause of the problem, recommend a solution and provide an estimate for repairs.  If you choose not to have the required work to repair the issue performed, then you pay only the On-Site Visit fee of $99.99.  If a repair is not what you require, the On-Site Visit can be used as a consultation regarding improvements, upgrades and additions to enhance the capabilities of your current technology.


Pick-Up/Drop-Off Service
This service works the same as an On-Site Visit except that we come to your home, spend about 15 min with the computer in your home and then take your computer with us back to our Office.  Once on our workbench, we complete any diagnostic work and then contact you with an estimate (usually the same day).  With your approval and payment, we complete the work agreed upon and then return the computer to you. We then test your computer with you to make sure you are satisfied with the work performed.

Remote Control Service
We set a time when a Pro can remotely control your computer over the internet so that we don't even have to come to your home!  The computer that needs work must still be able to access the internet.  You must also be present for this service since we may need your help to accomplish certain tasks that are impossible for the Pro to do remotely.  For example, put a specific CD in the CD ROM drive. 
Click here for iTechPro's Remote Support Log-In Page.

iTechPro is happy to accept: