Help Desk Support

Onsite Support: An ITP technician will be deployed to your home or office to diagnose and resolve issues related to network infrastructure as well as hardware and software issues.



Phone Support:  An ITP technician will communicate with onsite people to assist them in diagnosing and resolving issues related to network infrastructure as well as hardware and software issues.

Remote Control Support:  An ITP technician will communicate with onsite people to assist them in initiating a remote control session whereby ITP staff will take control of the computer having a problem.  ITP staff will then diagnose and resolve any issues related to network infrastructure as well as hardware and software issues.  This service requires the computer with the problem is still able to connect to the internet.

Click here to go to the Remote Support Login page.